She wanted a REFUND? How this Social Media Manager went from asking for a refund to 10K months



This is the story of how this Social Media Manager went from asking for a refund to 10K months! In this juicy podcast episode, I interview Ellen MacKenzie, a student who tried to refund my program The BOSSGRAM Academy, how we handled it and how she now makes consistent $10K/months as a social media manager and coach. We go over how to become a social media manager in 2021 with no experience, social media manager tips for going freelance and working from home, dealing with refunds and returns if you have a business and what our policies are on that. If you’re someone who's afraid of refund requests or wants to know how to make 10K/month as a social media manager (SMM), then ⁣keep on watching TIMESTAMP 0:00 – 4:35 Ellen’s pivot from journalism to marketing
4:35 – 8:06 Quitting her 9-5 job 8:06 – 11:47 How did Ellen find out about Vanessa Lau and The BOSSGRAM Academy? 11:47 – 15:30 All about refunds, why did she ask to refund the program? 15:30 – 17:52 Why did she want to be on this episode and share this story? 17:52 – 21:01 My response to the refund and why we said no 21:01 – 30:42 How Ellen went from asking for a refund to 10K months 30:42 – 32:40 How did being denied a refund change the way you managed your own clients? 32:40 – 36:05 The 3 internal mindset shifts Ellen made to help her reach consistent 10K months
36:05 – 46:02 Ellen’s tips for social media managers (SMM) who want to hit their first 10K months
46:02 – 49:43 What’s her experience from joining the BOSSGRAM Academy? ***READ SHOWNOTES***
https://www.vanessalau.co/how-this-social-media-manager-went-from-asking-for-a-refund-to-10k-months/ ***LISTEN TO THE TURN YOUR FOLLOWERS INTO CLIENTS PODCAST*** 🎧 Apple: https://podcasts.apple.com/ca/podcast/turn-your-followers-into-clients-with-vanessa-lau/id1501281184⁣

🎧 Spotify: https://open.spotify.com/show/4dirkcVlqUYR5fvP43sMuB⁣

🎧 Stitcher: https://www.stitcher.com/podcast/turn-your-followers-into-clients-with-vanessa-lau⁣ 🎧Podcast Addict: https://podcastaddict.com/podcast/2586064 🎧 Google: https://podcasts.google.com/feed/aHR0cHM6Ly90dXJueW91cmZvbGxvd2Vyc2ludG9jbGllbnRzLmxpYnN5bi5jb20vcnNz?sa=X&ved=0CAMQ4aUDahcKEwiArdCv6rPwAhUAAAAAHQAAAAAQAg ** FREE INSTAGRAM TRAINING: NEW TRAINING TO TURN YOUR FOLLOWERS INTO CLIENTS: **
https://followerstoclients.link/free **CHECK OUT ALL THE SOCIAL MEDIA AND BUSINESS TOOLS I RECOMMEND**
https://www.vanessalau.co/tools/ ***BOOKS I RECOMMEND***
https://www.vanessalau.co/tools/ ** YOUTUBE OPTIMIZATION PLUG-INS I USE ** TUBEBUDDY: https://www.tubebuddy.com/VANESSALAUCO VIDIQ: https://vidiq.com/#_l_1tf **ALL THE YOUTUBE EQUIPMENT I USE**: 📷 CAMERA:
FAVOURITE POCKET-SIZED CAMERA FOR 4K VLOGGING:
https://geni.us/Qlyw9
4K CAMERA (AMAZING CAMERA!):
https://geni.us/2vDJH
Lens (To make the background blurry like you see a lot of Youtubers have!):
https://geni.us/HcmOWPQ 🎙️ AUDIO:
Microphone With Boom Stand (I have this one!):
https://geni.us/OIue
Microphone Without Boom Stand (If you want just a shotgun mic and save some money!)
https://geni.us/R0dsQB 💡 LIGHTING:
LED Lights (these are GREAT VALUE!):
https://geni.us/pIfM
Light Diffusers (not 100% necessary but good to make the light less harsh!):
https://geni.us/2ukwIhC 🎉 ACCESSORIES:
SD Card for 4K Videos (ZERO Crashes, MUST HAVE if you shoot in 4K):
https://geni.us/gGBH
Micro SD Card:
https://geni.us/kt5BYnD
Camera Remote:
https://geni.us/DeYToR
Camera Stand:
https://geni.us/A2g3 **GET ALL OF MY EQUIPMENT HERE**:
https://www.vanessalau.co/tools/ Disclaimer Vanessa is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to www.amazon.com. Video edited by: https://www.lexandjoshphotography.com/ SAY HI ON SOCIAL:
Website: https://www.vanessalau.co
Instagram: https://www.instagram.com/vanessalau.co
LinkedIn: https://linkedin.com/in/vanessaoglau/ SAY HI TO ELLEN ON SOCIAL:
Website: https://www.dishingupdigitalschool.com/
YouTube: https://www.youtube.com/user/shopstyleconquer/videos
Instagram: https://www.instagram.com/ellenmackenziee/ **PS: NEW TRAINING TO TURN YOUR FOLLOWERS INTO CLIENTS: **
https://followerstoclients.link/free

She wanted a REFUND? How this Social Media Manager went from asking for a refund to 10K months

She wanted a REFUND? How this Social Media Manager went from asking for a refund to 10K months

 

 

 

 

 

 

 

 

 

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